Shipping Policy:
We offer shipping to customers within the United States. Orders are typically processed and shipped within 1-2 business days of purchase. We use standard shipping services and estimated delivery times may vary depending on the destination. We provide tracking information for all orders so that customers can monitor the status of their shipment.
Return Policy:
We want you to be completely satisfied with your purchase from us. If you are not satisfied, you may return unopened packages within 30 days of purchase for a full refund. To initiate a return, please contact us at [insert email address] with your order number and reason for return. We will provide you with instructions on how to return the item(s). Please note that you will be responsible for any shipping costs associated with returning the item(s) to us.
Once we receive the returned item(s), we will inspect them to ensure they are unopened and in their original condition. We will then process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Please note that we cannot accept returns of opened packages or items that have been used. Additionally, we are unable to refund any shipping costs associated with the original purchase.
If you have any questions or concerns about our shipping or return policy, please contact us at info@jaxorganix.com.